PRIVACY POLICY

Paramount Financial One LLC

Privacy Policy

Last updated: June 30, 2026

© Paramount Financial One LLC

Your privacy matters to us. The terms “Paramount,” “we,” “our,” and “us” throughout this Privacy Policy refer to Paramount Financial One LLC. Please read this Privacy Policy carefully to understand how we collect, use, disclose, transfer, and store your information. By visiting our website, using our app, or agreeing to content that links to this document, you agree to the practices described

1. Information We Collect and How We Use It

Personal Information includes information that can be used to identify or contact you, such as your name, address, email address, phone number, and Social Security Number or Taxpayer Identification Number. You may provide us Personal Information when you create an account, request a free credit review, sign up for monitoring, use our app, or otherwise interact with us. We may supplement the information you provide with information from other sources, such as credit bureaus, public databases, and our credit monitoring and data partners.

2. Examples of Personal Information We Collect and How We Use It

You provide us information such as your name, mailing address, email address, phone number, and payment information. You also provide Sensitive Personal Information, such as your Social Security Number or Taxpayer Identification Number, which we need to pull and analyze your credit report. Throughout this policy, both categories are referred to as “Personal Information” unless called out separately. We use this information to verify your identity, deliver the credit repair and monitoring services you request, generate your credit plan, communicate with you about your case or account, and manage our relationship with you. By providing Personal Information, you consent to our collection, transfer, and storage of that information as described here.

Use of Your Mobile Number

We use your mobile number for account verification, identity confirmation, and service-related communications, including updates about your dispute status, monitoring alerts, and appointment or task reminders. Message and data rates may apply. If you have separately opted in to our text message program, our Text Message Terms and Conditions also apply and are incorporated by reference. You may reply STOP to any text message to opt out of further messages.

Email

We may use your email address to confirm your identity, send updates on your account or case, contact you if we need information to continue your service, and send service-related or, where you have agreed, marketing communications. We do not tolerate misuse of our email channels; if you receive a suspicious or unsolicited message that appears to come from us, please

forward it to Support@paramountcreditservices.com so we can investigate. Legitimate requests from Paramount will never ask you to send sensitive Personal Information, like your full Social Security Number or password, over email. If you receive a message asking for this, treat it as suspicious, avoid replying with any personal details, and reach out to us directly at Support@paramountcreditservices.com or 210-355-9232 to confirm.

3. Non-Personal Information We Collect and How We Use It

Non-Personal Information is information that does not directly identify a specific person. We may collect, use, analyze, and disclose Non-Personal Information for any lawful purpose. If we combine Non-Personal Information with Personal Information, we treat the combined information as Personal Information. Device Information We may collect information about the device you use to access our website or app, such as device model, IP address, operating system, and application data.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to recognize you, understand how you use our website and app, and improve our services and communications. You may disable cookies in your browser, though some site features may not function properly as a result.

Log and Analytics Information

We automatically collect certain information in log files when you visit our website or use our app, including IP address, browser type, referring/exit pages, and timestamps. We use this information to operate, secure, and improve our services and to understand user behavior.

4. How We Share Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We do not sell your Personal Information. We share Personal Information outside of Paramount only in the following circumstances:

• With your consent.

• With service providers who help us deliver our services, such as our credit data and monitoring partners, payment processors, hosting providers, and communication platforms, who are required to use your information only as instructed by us.

• For legal reasons, such as to comply with applicable law or legal process, protect our clients or operations, investigate fraud or security issues, or enforce our agreements.

• In connection with a business transaction such as a merger, reorganization, or sale of assets.

We may share aggregated or de-identified Non-Personal Information publicly or with partners, such as to describe the size or performance of our business.

5. Your Choices

We may use third-party advertising and analytics providers, such as Meta and Google, to deliver and measure ads and understand how visitors use our website. You can manage ad preferences through those providers’ own opt-out tools, and you may disable cookies through your browser settings.

To make a request, contact us at: support@paramountcreditservices.com

6. Social Media Features

Our website and marketing pages may include social media features, such as share or follow buttons for platforms like Facebook and Instagram. These features may collect information about your visit and interaction, governed by the relevant platform’s own privacy policy.

7. Information Security and Retention

We use reasonable technical, physical, and administrative safeguards to protect your Personal Information from loss, theft, misuse, and unauthorized access, including encryption (SSL/TLS) on pages where Personal Information is collected. Because email is not a fully secure method of communication, please avoid sending sensitive Personal Information, such as your full Social Security Number, by email. We retain Personal Information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy, currently up to three (3) years following the closure of your account or case, unless a longer period is required by law. You may request to access, update, or delete your Personal Information by contacting us at

Support@paramountcreditservices.com. We may decline requests that are unreasonably repetitive, would compromise the privacy of others, or are not technically feasible.

8. Third-Party Privacy Policies

This Privacy Policy applies only to information we collect directly. It does not apply to third parties we do not own or control. We encourage you to review the privacy policies of any third- party site or service you interact with through our website or app.

9. Children

Our services are not directed to children, and we do not knowingly collect Personal Information from children under 13. If we learn we have done so, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Last Updated” date. Please check back periodically to stay informed of how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or would like to make a request regarding your Personal Information, please contact us at:

Email: Support@paramountcreditservices.com

Phone: 210-355-9232

Mail: Paramount Financial One LLC, 17806 IH 10 W Ste 300, San Antonio, TX 78257

12. Unsubscribe

If you no longer wish to receive marketing emails from us, you may click the unsubscribe link in the footer of any marketing email, or contact us at Support@paramountcreditservices.com.

13. State Privacy Rights

Depending on where you live, you may have additional rights regarding your Personal Information under state privacy laws, such as those in California, Texas, Colorado, Connecticut, Virginia, Utah, and others. Where applicable, these rights generally include:

• The right to know what categories of Personal Information we have collected about you

and the sources, purposes, and categories of third parties involved.

• The right to request access to, correction of, or deletion of your Personal Information,

subject to legal exceptions (for example, where deletion would prevent us from

continuing to provide services tied to your case).

• The right to opt out of the sale or sharing of Personal Information, where applicable. We

do not sell your Personal Information.

• The right not to be discriminated against for exercising your privacy rights, such as being

denied service or charged a different price (other than where the difference is

reasonably related to the value of your data).

To exercise any of these rights, contact us at Support@paramountcreditservices.com or 210- 355-9232. We will verify your identity before processing your request, which may include confirming information already on file, such as your name and date of birth. We will respond to verified requests within the time period required by applicable law. You may designate an authorized agent to submit a request on your behalf, subject to our ability to verify the agent’s authority to act for you.